Artwork & Design Approval Policy

Last Updated: August 1, 2026

Official Customer Care Policy

Bringing your creative design vision to life is the heart of what we do at Atlantic Patches! To ensure that your physical patches match your expectations perfectly, we maintain a comprehensive, customer-involved artwork approval process prior to stitching.

Artwork Proof Review

Before production begins, our skilled design team will send you a digital pre-production proof (mockup). We kindly request that you take a few moments to thoroughly review every detail of this digital proof—including spelling, text alignment, background colors, thread choices, border types, and physical dimensions.

Final Approval

Once you provide your formal written approval (via email or digital approval portal), your design is locked in for production. Atlantic Patches cannot be held responsible for typographical errors, incorrect sizes, or design mistakes that were present in the digital proof approved by the customer.

Revisions & Changes

We offer complimentary revision rounds during the proofing stage to help fine-tune your design until you are completely happy with it. Should you need to request adjustments after final approval has been given, additional rework or material fees may apply if physical manufacturing has already started. We are here to guide you through every step!

Contact Us

Have questions about this policy? Our team is always happy to assist you! Reach out to us anytime through our website contact form or order desk.

Email: info@atlanticpatches.com

Phone Number: +92 317 5797905